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PRIVACY POLICY

Little Steps Pre-Schools
Last updated: 31 December 2025

1. Who We Are

Little Steps Pre-Schools (“Little Steps”, “we”, “us”, or “our”) provides early childhood education and care for babies, toddlers, and preschool-aged children.

Our website address is:
https://www.littlestepsschools.co.za

We are committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

2. Our Commitment to Privacy

Little Steps respects the privacy of parents, guardians, children, and website users. We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

3. Personal Information We Collect

We may collect personal information including, but not limited to:
Parents / Guardians:
- Full name and surname
- Email address
- Contact number
- Physical address
- Relationship to the child
Children:
- Name and surname
- Date of birth and age
- Programme enrolled in
- Relevant care, health, or developmental information (where necessary)

Information is collected directly from parents or legal guardians through enquiries, enrolment forms, communication, and daily school operations.

4. Purpose for Collecting Personal Information

Personal information is collected and processed for lawful purposes, including:
- Responding to enquiries and booking visits
- Enrolling and administering attendance
- Providing education, care, and related services
- Communicating with parents and guardians
- Ensuring children’s health, safety, and wellbeing
- Meeting legal, regulatory, and administrative obligations

5. Consent for Children’s Information

As children are minors, personal information relating to a child is collected with the consent of a parent or legal guardian.

By submitting personal information to Little Steps, parents or guardians consent to the collection, use, and processing of their own information and their child’s information for the purposes outlined in this policy.

6. Updating Personal Information

Parents or guardians are encouraged to notify Little Steps if personal information changes, so records remain accurate and up to date.

7. Cookies and Website Usage

Our website uses cookies to improve functionality and user experience. Cookies collect non-personal usage information and help us understand how visitors interact with the site.

Users may manage cookie preferences through their browser settings. Disabling cookies may limit certain website features.

8. Comments and Media

If visitors leave comments on the website, we collect the information shown in the comment form, along with the visitor’s IP address and browser information for spam detection.

Users uploading images are advised not to include embedded location data (EXIF GPS), as this information may be accessible.

9. Embedded Content and Analytics

Pages on this website may include embedded content (such as videos or images) from third-party websites. These websites may collect data in accordance with their own privacy policies.

We use tools such as Google Analytics and Meta (Facebook) Pixel to analyse website usage and improve our services. These tools collect anonymised data and do not personally identify users.

10. Sharing of Personal Information

Little Steps does not sell or trade personal information.

Personal information may be shared only where necessary and lawful, including with:
- Service providers supporting school operations (e.g. secure cloud systems)
- On-site therapists or specialists involved in a child’s care (with parental consent)
- Regulatory or legal authorities where required by law

All third parties are required to treat personal information securely and confidentially.

11. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Website comments and metadata may be retained to support communication and moderation.

12. Your Rights Under POPIA

You have the right to:
- Request access to personal information we hold about you
- Request correction or deletion of personal information
- Object to the processing of personal information
- Withdraw consent where applicable
Requests may be submitted using the contact details below.

13. Information Officer

In accordance with POPIA, Little Steps has appointed an Information Officer.

Information Officer:
Principal / Owner – Little Steps Pre-Schools
Email: Melissa@twolittlesteps.co.za

14. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this website.

15. Contact Us

If you have any questions about this Privacy Policy or how personal information is handled, please contact us:

Email: Melissa@twolittlesteps.co.za
WhatsApp: 071 346 6984

TERMS OF USE

Last updated: 31 December 2025

1. Acceptance of Terms

This website is operated by Little Steps Pre-Schools. By accessing or using this website, you agree to be bound by these Terms of Use.

2. Website Information

The content on this website is provided for general informational purposes relating to Little Steps Pre-Schools and its services. While we aim to keep information accurate and current, no guarantees are made regarding completeness or accuracy.

3. Intellectual Property

Unless otherwise stated:
- The website design, layout, structure, and visual elements are the intellectual property of Pink Chicken Graphics.
- All school-related content, including text, images, and materials, are the intellectual property of Little Steps Pre-Schools.
No content or design elements may be copied, reproduced, or reused without prior written permission from the relevant rights holder.

4. Limitation of Liability

Little Steps Pre-Schools and Pink Chicken Graphics shall not be held liable for any direct or indirect damages arising from the use of this website, including reliance on information, technical issues, or third-party services and plugins.

5. Third-Party Services

This website may make use of third-party tools, plugins, or embedded content. Little Steps Pre-Schools and Pink Chicken Graphics are not responsible for the content or privacy practices of external platforms.

6. Changes to These Terms

These Terms of Use may be updated from time to time. Continued use of the website constitutes acceptance of any updates.
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